When You Need an Investigation Report
Massively Overcharged
Paid £10,000 for £3,000 worth of work? We'll document the real value
Substandard Work
Work done badly or not to industry standards? We'll provide evidence
Unnecessary Repairs
Told you needed a new roof when you didn't? We'll confirm what was really needed
Trading Standards
Need documentation for a trading standards complaint? We provide professional reports
Legal Action
Taking roofer to court? We can act as expert witness
Insurance Disputes
Roofer claiming more than damage justifies? Get independent assessment
Our Investigation Process
Real Case Example:
Lisa Anderson, Liverpool: Paid a roofer £8,000 for a "full re-roof" after he said the entire roof needed replacing.
Our investigation found:
- Only 2 specific areas actually needed work
- Most of roof structure was perfectly sound
- Work completed poorly with cheap materials
- Actual value of work done: £3,200
- Customer overcharged by £4,800
Result: Our report used in trading standards complaint. Roofer ordered to refund £4,800 plus costs.
"Your investigation saved me thousands. The thermal imaging proof that most of my roof was fine was crucial evidence." - Lisa Anderson